Product delivery policy
The delivery of the products can be done in an interval of 1 - 15 days, from the moment when all the order details have been validated (invoicing data, product availability, delivery address, payment method, payment term), with the possibility to extend this period up to 30 days, according to the law. All information / methods used to describe the goods on the site do not represent a contractual obligation on the part of the Seller, these being used exclusively as a presentation. The order processing time is 5 working days.
Products are available while stocks last.
The cost of transport is borne by the customer, and in case of return the transport fee paid upon delivery is not refundable.
Order cancellation
shop.novaeu.org (managed by NOVA TRADING EUROPE SRL) and its suppliers do not assume responsibility for printing or display errors regarding the prices, characteristics or images of the products.
If an order cannot be honored due to such errors, shop.novaeu.org reserves the right to cancel the order without prior notice.
Some prices may be incorrectly posted on shop.novaeu.org. In case of registering an order request with a derisory price, NOVA TRADING EUROPE SRL has the right to cancel the order request of the Buyer according to Art. 17 of Ordinance no. 99/2000 on the marketing of market products and services.
The seller reserves the right to cancel the order, without any subsequent obligation of any party to each other or without any party being able to claim damages from the other.